FAQ

1. Pehea e hiki ai iaʻu ke loaʻa i ka lawelawe hana?

ʻO nā huahana hana a me nā hoʻonā i kekahi o nā pono kiʻekiʻe o Telsto. Hauʻoli mākou e hoʻomohala i nā huahana i makemakeʻia e kūpono i nā pono o kā mākou mea kūʻai aku. E kāhea wale i kā mākou hui kūʻai kūʻai a hāʻawi i nā kiko'ī e like me ka hiki ke loaʻa i kāu mau koi kiko'ī a loaʻa iā mākou kahi hopena e hana ai noʻoe.

2. He aha ka manaʻo maikaʻi o Telsto?

Hāʻawiʻo Telto i ka lawelawe i hilinaʻiʻia i kā mākou mea kūʻai aku a puni ka honua. Ua hāʻawiʻiaʻo Telsto i ka'ōnaehana hoʻokele waiwaiʻo ISO9001

3. Hāʻawiʻo Telsto i kahi hōʻoia?

Hāʻawiʻo Telsto i nā palapala hōʻoia 2-makahiki i loaʻa i kā mākou huahana āpau. Eʻoluʻolu eʻike i kā mākou kulekele hōʻoia hōʻoia no kaʻike hou aku.

4. He aha nā'ōlelo a Telsto o ka uku?

ʻO kahi hoʻoili kelepona ma mua o keʻano o ka uku uku maʻamau. Hiki i nā Telsto keʻae aku i nā hua'ōlelo i hoʻololi houʻia me nā mea kūʻai aku maʻamau a iʻole nā ​​mea kūʻai aku me nā kauoha nui a iʻole nā ​​huahana. Inā he mau nīnau a he hopohopo pahaʻoe e uku ai, eʻoluʻolu e kelepona iā mākou a me kekahi o kā mākou mea kūʻai kūʻai kūʻai aku e kōkua iāʻoe.

5. He aha kāu mauʻano hana?

I Telsto, ua paʻiʻia ka hapa nui o kā mākou mau mea i nā pahu maʻamau he 5-tourse corrugated

6. I ka manawa e hiki ai iaʻu ke manaʻo e loaʻa iaʻu kaʻu kauoha?

ʻO ka hapa nui o kā mākou mau kauoha (90%) i hoʻounaʻia i ka mea kūʻai ma loko o nā hebedomaʻekolu mai ka lā o ka hōʻoia. E lōʻihi paha nā kauoha nui loa. I nā mea āpau, 99% o nā kauoha a pau e mākaukau e hoʻounaʻia i loko o 4 mau pule ma hope o ka hōʻoiaʻana o ke kauoha.

7. Aia kahi helu liʻiliʻi no kēlā me kēia kauoha?

ʻAʻole pono ka hapa nui o nā huahana, koe wale nō no kekahi mau mea i hanaʻia. E like me kā mākou e hoʻomaopopo nei ua makemake wale kekahi mau mea kūʻai aku i kahi nui o kā mākou huahana a makemake paha e ho'āʻo iā mākou i ka manawa mua. Hana mākou, e hoʻohui i kahi $ 30 Surcharge i nā kauoha a pau ma lalo o $ 1,000 (ka hoʻokaʻawaleʻana) e uhi i nā uku a me nā uku uku.

* E noi i nā huahana i koho waleʻia. Eʻoluʻolu e nānā i ka loaʻa kālā me kaʻoihana moʻokāki.

8. Pehea wau e lilo ai i hoa hana Telsto?

Ināʻoe i loko o nāʻoihana telecommunications a loaʻa i kahi palapala hōʻoia i ka kūleʻa ma kāu mākeke kūloko, hiki iāʻoe ke noi i lilo i mea hoʻolaha mai kāu wahi. Inā makemakeʻoe e lilo i mea hoʻopukapuka no Telsto, eʻoluʻolu e kelepona iā mākou e ka leka uila me kāu moʻokāki a me 3 mau makahikiʻoihana hou.

9. He aha nā huahana nui o Telto?

ʻO nā Telsto hoʻomohala C., LTD. Nā mea kūikawā i ka hāʻawiʻana i nā mea hana a nā mea kūʻai aku, nā mea uila hoʻolaʻaʻia e hāʻawi i kā mākou mau mea kūʻai aku me ka "shop-shop-shop" no kā lākou kahua waihona kālā

10. E komo ana nā Telsto i nā hōʻike kālepa a hōʻike paha?

ʻAe, komo mākou i nā hōʻike hōʻike honua e like me ka mea e like me ka comte, gitex, kamaʻilio.

11. Pehea wau e kau ai i kahi kauoha?

E kau i kahi kauoha e hiki ai iāʻoe ke kāhea aku a iʻole text 0086-021-5329-5329-2110, a e haʻi aku i kaʻaoʻao o ka mea kūʻai aku ma lalo o ka noiʻana o ka pūnaewele. Hiki iāʻoe ke leka uila mai iā mākou.sales@telsto.cn 

12.ʻAuheaʻo Telsto?

Aia mākou ma Shanghai, Kina.

13. He aha nā hola koho a Telsto?

E kāhea ana kā mākou mau hola i 9am - 5pm, Pōʻakahi ma ka Pōʻalima. Eʻoluʻolu eʻike iā mākou eʻike iā mākou no kaʻike hou aku.